LIVING / Merida Emergency Numbers

Merida Emergency Numbers

Merida Emergency Numbers

18 July 2017 LIVING 24

Awhile ago, friends of ours had a medical emergency in the middle of the night and had no idea who to call. We ourselves have needed to report something unusual on the street (in our case, an alarm system that refused to shut down) and did not know how to contact the police. The number in our Paginas Amarillos (Yellow Pages) wasn’t correct. And frankly, even when we are not rushed or in a panic, we find the Paginas Amarillos puzzling at best. When you are hurt or in trouble or just plain annoyed, but you don’t know the language, information you may need is a lot harder to find.

So here are the emergency numbers you might need to know!


General Emergency: 113

Red Cross (Cruz Roja) Ambulance: 065 or 924-9813 (free ambulance)

Green Angels Roadside Assistance: 983-1184

Ayuntatel (Merida Citizen's Line): 924-4000 or 070

Merida Police Department: 942-0060

Merida Fire Department: 924-9242 or 923-2971

TaxiMetro: 982-7575

Taxi Santa Ana (24 hours): 928-5600

English speaking Taxi Drivers:

  • Simon at 999-241-8917
  • Mario at 999-353-1724
  • Roberto Lara at 999-960-1746

Where To Catch the Bus in Merida and How To Take The Bus

CMA Hospital: Calle 54 y Perez Ponce, (near WalMart) – 926-2111

CEM Hospital: Calle 60 and Ave. Colon (near Hyatt Hotel) – 920-4040

Star Medica Hospital: Calle 26 #199 x 15, Fracc. Altabrisa (near Altabrisa shopping center) 999-930-2880 (ext. 5 for emergencies)

Clinica de Merida Hospital: Ave. Itzaes, (near the Donde circle) 999-925-4508 (they have their own ambulance service)

Doctor Who Makes House Calls: Dr Rebas at 999 172-4772 (Speaks English. Charges $500 pesos)

Alfa Ambulance Service (serves Star Medica) ‐ 924‐1322

Sami Ambulance Service (serves Star Medica)‐ 925‐4048

Official Translator in Merida: Pilla Marcin de Azarcoya, (999) 944-9517 or (999) 920-2011

Alcoholics Anonymous in Merida (in English):

24-Hour Vets:
Tony or Nelson – 044-999-156-9806
Jose or Sandra – 044-999-900-9445
Animal Rescue: AFAD – 044-999-947-6319 or 044-999-152-0949 (both cel phones)

CFE (Electricity): 071

JAPAY (Water): 930-3450

Telmex (Phone): 01-800-123-0000


Emergency on cell phone (Telcel): 113

Fire Department: 116 or 969 935-0130

Cruz Roja/ Red Cross Ambulance: 969 935-1624

Police: 969 935-0026

Taxi: 969 935-0198

Green Angels (Emergency Road Service): 078

Ayuntamiento/City Hall: (969) 103-6000

Centro de Salud (Health Center): 969-935-0053

Centro Medico Americano (Medical Services): 969-935-0769

Vets Akita: 969 935 2547

CFE (Electricity): 071

Smapap (Water): 969 935 3669

Telmex: 01-800-123-0000

As always, we welcome your comments. If you have any numbers you think should be added to this list, let us know.


  • Working Gringos 8 years ago

    Mary Lou, our new website design, which is in the works, will have dates. Stay tuned!!

  • Mary Lou Martin 8 years ago

    It would be so helpful if you could put a "last updated" note on all your articles.

    Is this the most current list, as per your comment above?

    Thanks for a wonderful publication.

  • Working Gringos 8 years ago

    We are actually checking them right now. They will be updated by the time you get here!

  • Ewker Walker 8 years ago

    Just checking to see if all of the numbers above are still good. We will be there in February. Thanks.

  • Sara Lowry 8 years ago

    Can you direct me in the right direction to complain about the roads in Celestun. I live at the Condo Resort of Playa Maya Condominiums and just recently the Resort and Ximim paid to fix the road from the Army base to our Resorts. From the village to the Army base is absolutely terrible. Both of us bring a lot of business to Celestun. Tourist are very disappointed at the condition of not only the village but the road which is Calle 12. The road into the village and the return has large pot holes, very hard on a vehicle when you are not familar with the road. We have asked and pleaded with the local Mayor and she does nothing to fix the roads.
    This is the second time we have paid personally to fix the road.

  • Jose A Herrera 9 years ago

    Excellent information...I am fully bilingual and gladly offer help to anyone who may need a translation.

  • Working Gringos 9 years ago

    Why, thank you John!! Don't mind if we do :-)

  • John Sellhorn 9 years ago

    Absolutely brilliant. Take a well earned bow once again.

  • Working Gringos 9 years ago

    Yes, David, it is current!

  • David Gostnell 9 years ago

    This is valuable information. I notice it was posted in 2007. Is it current?

  • Amy 10 years ago

    Who is a good doctor to go to when you have, um, stomach issues? Is there anyone near the Centro?

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